21st Century Insurance/AIG Auto Insurance Review

In 2007, 21st Century Insurance Company and AIG merged to form one company that can provide Floridians with more auto policies and insurance benefits. They provide coverage to 3.5 million vehicles nationwide. In 2006 the company started providing Floridians with auto insurance policies and has become a major provider within the state. They do not deny insurance to any Floridian based on their location or credit score. Florida residents can also make their own choices about where they seek repairs that are reimbursed.

21st Century is an active participant in communities where they provide policies. For six years they have been educating communities about the importance of child safety seats, as motor vehicle crashes are the number one cause of death for children ages 2-14. The Florida Highway Patrol, as well as the State of Florida itself, supports this program.

21st Century boasts many benefits to their customers that leading competitors do not provide. If your new or leased car is totaled within the first year of purchase, 21st Century will compensate you with the full price of the car, for no additional cost. They extend your policy coverage to any other driver that you designate on your policy that will be driving your car—at no additional cost. Towing and emergency roadside assistance are included in every policy at no additional cost. They provide temporary coverage for student children that return home for part of the year or during holidays, at no additional cost. 21st Century has a network of reliable repair centers and auto body facilities that guarantee repairs for your car. They have an accident and traffic forgiveness program at no additional cost for long-term customers. They also do not require a membership or brokerage fee.

21st Century offers 24-hour customer service and sales via the web or telephone. 21st also provides online quotes in minutes, next-day coverage when a policy is bought online and licensed representative available 24-hours a day. Policyholders can pay their bills online, amend policies online and file claims online. 21st is also recognized for its support of Spanish speaking customers and has a bilingual website as well. Any one competitor does not offer all of these advantages.

21st Century uses Foremost as their affiliate to provide motorcycle insurance to Florida residents. Their policies are affordable and loaded with coverage options, hopefully encouraging Florida motorcyclists to purchase the optional insurance.



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